Recent Posts

Plumbing Maintenance Tips for Downtown Chicago?

8/3/2021 (Permalink)

Plumbing pipes are shown inside a house. We respond to water damage emergencies 24-hours a day in Cook County.

Underwater in Downtown Chicago?

SERVPRO® of Plainfield/Naperville South responds to more water damage emergencies in Downtown Chicago than any other kind of property damage emergency. Here are some tips from the Insurance Information Institute for inspecting indoor plumbing systems:

  • Inspect appliance hoses and faucets. Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines, and refrigerator ice makers. Immediately replace any hoses that have cracks or leaks, and replace them all every five to seven years.
  • Inspect showers and tubs. Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.
  • When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut-off valve in your home
  • Install an emergency pressure release valve in your plumbing system. This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
  • Check plumbing and heating pipes. Look closely for cracks and leaks and have any necessary repairs made immediately.

Call Us Today!

When your home or commercial business experiences water damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Downtown Chicago. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Sewage Cleanup in Plainfield?

7/28/2021 (Permalink)

A toilet is shown. We respond to sewage backups 24-hours a day in Will and Kendall Counties.

Toilet Trouble in Plainfield?

SERVPRO® of Plainfield/Naperville South technicians have specialized training and the equipment and protective gear necessary to clean and restore sewage backups safely. There are three categories of contaminated water, as follows:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated can degrade into category two or three

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • It May contain bacteria and viruses
  • Can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us!

When your home or commercial business experiences a sewage backup, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Plainfield. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Accident and Crime Scene Cleanup in Plainfield?

7/16/2021 (Permalink)

A car accident is in the process of being cleaned up. We respond to accident and crime scene emergencies 24-hours a day in Will and Kendall Counties.

Accidents Happen in Plainfield

When an accident happened outside my store, there was blood, glass, and gasoline, and oil from the vehicle all over my sidewalk and the street. My insurance adjuster told me to call SERVPRO® of Plainfield/Naperville South. I explained the situation, and they sent a team out immediately to clean up the accident debris. They worked quickly and efficiently and had the scene cleaned, disinfected, and deodorized in no time. I was back to business as usual before lunch!

Although we are more commonly associated with fire and water damage emergencies; we also have training and experience cleaning trauma, crime scenes, and accidents. Here is some information from our website on these services:

Crime Scene and Trauma Cleaning Services

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Crime Scene Residues

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore your property after a crime scene investigation.

Call Us!

When your home or commercial business experiences accident or crime scene damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Plainfield. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Hail Damage in Naperville?

7/12/2021 (Permalink)

A person is holding a hail stone in their hand. We respond to storm damage emergencies 24-hours a day in DuPage County.

Hail Stones in Naperville?

The last time hail was reported in DuPage County was about eight months ago on August 10th when a trained spotter reported quarter sized hail near Roosevelt Road and IL-53. Hail is a product of thunderstorms. SERVPRO® of Plainfield/Naperville South responds to storm damage emergencies throughout the year in Naperville. Our technicians have the advanced training, equipment, and experience to mitigate and restore any size storm damage you may have.

Here are some interesting facts about hail from the National Oceanic and Atmospheric Administration:

Hail

  • Is another product of thunderstorms that annually causes nearly one billion dollars in damage throughout the United States
  • Many of the losses are incurred by farmers
  • The most common diameter is pea size, but hail can be as large as golf balls and baseballs
  • Hail, in extreme cases, can be grapefruit-size
  • Large hail stones fall at speeds faster than 100 miles-per-hour and have been known to kill people

Call Us Today!

When your home or commercial business experiences any storm damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Naperville. Call us today at 630-369-9710. We’ll restore your storm damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Hidden Water Damage in Plainfield?

7/5/2021 (Permalink)

Water damage blisters and stains can be seen on an interior wall. We respond to water damage emergencies 24-hours a day in Will and Kendall Counties.

Water-damaged wall in Plainfield?

At SERVPRO® of Plainfield/Naperville South, we see all kinds of water damage. Water is invasive and will seep into and underneath anything in its way. The water damage on the wall in this picture was caused by improperly installed rain gutters that allowed the water that was supposed to drain through the rain gutter system to drain into the side of the home and saturate the structural supports and drywall, eventually becoming visible in this room.

Water Damage Restoration Process

Every water damage restoration is unique and will have its own set of challenges, but this is the general process we follow for most water damage restorations:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business experiences a water damage emergency, every minute counts. SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with water damage emergencies 24-hours a day in Plainfield. We can typically arrive onsite within four hours of your call. Call us today at 630-369-9710. We’ll restore your water damage, “Like it never even happened.”

Franchises are Independently Owned and Operated.

Happy Customer Testimonials in Naperville?

6/21/2021 (Permalink)

Quotation marks are shown against an orange background, ready for customer testimonials to be quoted. We respond to property damage emergencies 24-hours a day in DuPage County.

Satisfied Customers in Naperville?

SERVPRO® of Plainfield/Naperville South is committed to providing the highest level of service and support for every restoration project. Here are some customer testimonials:


“They were awesome. They were organized, quick and courteous. They tried their best to not be intrusive and were very respectful of our home. They were flexible and easy to schedule with too. They cleaned up really well and paid attention to detail. Overall a great experience. I would highly recommend them.” Michelle M.


“Just wanted to drop a quick note and let you know how appreciative I am of the team. You guys were all so helpful and great through all this, especially with the unexpected delay that happened last week. The crew was great. They really went above and beyond to be helpful, even on things that didn't have anything to do with what you guys were here for. They were giving me tips on the roof situation and pointing out potential issues with the balcony and made sure all the little things were taken care of. I would definitely recommend you guys to anyone else. I honestly couldn't be happier right now. I had a great experience with every single person you guys sent to my house throughout every step of this.” Amanda

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Naperville. Call us today at 630-369-9710.

Franchises are Independently Owned and Operated.

Fire Evacuation Plan Facts for Naperville?

6/7/2021 (Permalink)

An evacuation plan sits on a clipboard on a table. We respond to fire damage emergencies 24-hours a day in DuPage County.

SERVPRO® of Plainfield/Naperville South has been responding to fire damage emergencies for years in the Naperville area, and know that having an evacuation plan in place can keep you and your family safe when a fire happens.  Here are some escape plan facts from the National Fire Protection Association:

Safety Tips

  • Draw a home escape plan that shows all the doors and windows and discuss it with everyone in your home
  • If possible, know at least two ways out of every room
  • Have a designated meeting place outside the home
  • Practice your drill at night and during the day with everyone, twice a year
  • Teach children how to escape on their own in case you can’t help them

Facts

  • A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms inside every sleeping room and outside each separate sleeping area.
  • Install alarms on every level of the home. Smoke alarms should be interconnected. When one smoke alarm sounds, they all sound.
  • While 71 percent of Americans have an escape plan in case of a fire, only 47 percent of those who have practiced it
  • One-third of American households who made an estimate thought they would have at least six minutes before a fire in their home would become life-threatening

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with fire damage emergencies 24-hours a day in Naperville. Call us today at 630-369-9710.

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Flooded Homes in Plainfield?

6/2/2021 (Permalink)

Rainwater is pooling on the ground. We are trusted leaders in water damage restoration in Will and Kendall counties.

SERVPRO® of Plainfield/Naperville South has been helping the community of Plainfield with water damage mitigation for years, and we know that many low lying and flood-prone areas of the village experienced water damage during the last heavy rainstorm.

Our technicians are on-call 24-hours a day, every day of the year to respond to water damage emergencies. Water is invasive and will seep under floors and cause structural damage if the water damage is not mitigated quickly. Here is what water can do to a home in one day:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

Call Us Today!

SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day in Plainfield. Call us today at 630-369-9710. We’ll clean and restore your water damage, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Biohazardous Spill in Plainfield?

5/28/2021 (Permalink)

A person wearing protective gear is carrying a case labeled “biohazard.” We respond to biohazard emergencies 24-hours a day in Will and Kendall Counties.

Plainfield Biohazard Spill?

There are many dangers in running a commercial business, but biohazard removal does not have to be one of them. Although we are better known for fire and water damage restoration services,

SERVPRO® of Plainfield/Naperville South provides cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Biohazard spills require professional decontamination services. Here are some safety tips from our website:

What to Do After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat all bodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning system (HVAC) system if there is sewage damage

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place
  • Don’t leave books, magazines, or other colored items on wet carpet or floors
  • Don’t use your vacuum to remove water
  • Don’t use television or other electrical appliances
  • Don’t turn on the ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When you need help mitigating and restoring biohazardous damage, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you with biohazard emergencies 24-hours a day in Plainfield. Call us today at 630-369-9710.

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.

Fast Emergency Response Time in Naperville?

5/24/2021 (Permalink)

A freeway is shown at night with streak of light depicting fast moving cars. Our fast response time saves our DuPage County residents time and money!

One, Four, Eight Hour Rule in Naperville?

What separates us from other restoration companies? Our fast response time. We know that our ability to respond quickly to property damage emergencies and to immediately begin the mitigation process saves our residential and commercial customers time and money. SERVPRO® of Plainfield/Naperville South follows the “one, four, eight-hour rule,” meaning:

One Hour: We will respond to your call for help within one hour of your call.

Four Hours: We will be onsite in four hours or less of your call.

Eight Hours: We will contact your insurance adjuster within eight hours of your call.

Our restoration technicians are required to undergo initial and continuous ongoing education to stay up-to-speed on current best practices and industry standards. They are certified by the Institute of Inspection, Cleaning and Restoration Certification, the nonprofit certifying body for the cleaning and restoration industry.

Call Us Today!

You never know when you will experience a property damage emergency, but when you do, SERVPRO® of Plainfield/Naperville South has a team of highly trained technicians on-call to assist you 24-hours a day every day of the year. Call us today at 630-369-9710. We’ll clean and restore your property damage in Naperville, “Like it never even happened.”

SERVPRO of Plainfield/Naperville South is Independently Owned and Operated.