Recent Posts

What Can I Do if I Have a Mold Outbreak in My Naperville Home?

5/24/2022 (Permalink)

A person is looking at mold on a wall. We mitigate and remediate mold problems in DuPage and Will Counties.

Spring and mold outbreaks go hand in hand. As the weather warms up, the conditions that allow mold to flourish increase, giving mold a better chance to grow outside and inside your home. Our local team in Plainfield and Naperville South is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to mitigate and remediate mold damage. Here are some mold damage emergency tips from our website for things you can do while waiting for help to arrive:

Important Facts:

  • Significant mold growth can occur in 48 to 72 hours
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact our office in Plainfield and Naperville South for mold remediation services

What Not to Do:

  • Don’t touch or disturb the mold
  • Don’t blow air across any surfaces with visible or suspected mold growth
  • Don’t attempt to dry the area yourself
  • Don’t spray bleach or other disinfectants on the mold

Call Us Today!

When your Naperville home or commercial business has a mold problem and needs mold remediation services, our local team in Plainfield and Naperville South is Here to Help. ® We’ll mitigate and remove your mold problem, “Like it never even happened.” Call us today at 630-369-9710.

Franchises are independently owned and operated.

Odor Problem in Plainfield Commercial Business?

5/17/2022 (Permalink)

A drain in the floor of a commercial restroom is shown. We locate and remove offensive odors in Will and Kendall Counties.

Do you know that our local team in Plainfield and Naperville South is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to identify and restore areas compromised by bad odors? Odors can come from many sources outside and inside the building. Our technicians never mask odors or take shortcuts as these methods are ineffective.

Odor Identification

The first step is to identify the source of the smell and locate where the odor is contacting surfaces. Sometimes the odors originate from more than one location in the building.

Common Causes of Bad Odors

  • Dirty drains
  • Bacteria
  • Sewer systems
  • Dead animals in walls or crawl spaces
  • Garbage disposals
  • Rotten food

Odor Elimination Process

Once we identify the cause of the odor and determine the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians use several odor removal products capable of thoroughly penetrating surfaces to neutralize unpleasant scents.

Call Us Today!

When your Plainfield home or commercial business has an odor issue and needs odor removal services, our local team in Plainfield and Naperville South is Here to Help. ® We’ll restore your odor problem “Like it never even happened.” Call us today at 630-369-9710.

Franchises are independently owned and operated.

DuPage River Flash Flood Watch in Naperville?

5/9/2022 (Permalink)

The riverwalk along the west branch of the DuPage river through Naperville, Illinois. We respond to storm damage emergencies 24-hours a day in DuPage and Will Counties.

Two years ago, the west branch of the DuPage River was under a flash flood watch due to heavy rain that caused the river to reach flood stage at 11.6 feet. The Naperville Fire Department urged residents to stay away from the river until the waters receded to normal levels. Our local team in Plainfield and Naperville South has been restoring storm damage in Naperville for many years. Here is some information from the National Oceanic and Atmospheric Administration about flood watches and warnings:

Flood Watch

  • Be Prepared. A Flood Watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.

Flood Warning

  • Take action!A Flood Warning is issued when the hazardous weather event is imminent or already happening. A Flood Warning is issued when flooding is imminent or occurring.

Flash Flood Warning

  • Take action!A Flash Flood Warning is issued when a flash flood is imminent or occurring. If you are in a flood-prone area, move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.

Call Us Today!

When your home or commercial business has storm damage, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

What Are the Leading Causes of Home Structure Fires in Plainfield?

5/4/2022 (Permalink)

The burners on a gas stovetop are all turned on. We restore fire damage in Will and Kendall Counties, “Like it never even happened.”

According to the National Fire Protection Association (NFPA), there are five leading causes of home fires, injuries, and fatalities in the United States. Our local team in Plainfield and Naperville South safely restores fire, smoke, and soot damage. Here are the top causes of fire damage from the NFPA:

Leading Causes of Home Structure Fires: 2015 to 2019

  • Most home fires and fire casualties result from five causes: cooking, heating, electrical distribution, and lighting equipment, intentional fire setting, and smoking materials
  • Over the five-year period of 2015–2019 as a whole, cooking was the leading cause of home fires and home fire injuries, while smoking was the leading cause of home fire deaths.
  • During this five-year period, US fire departments responded to an estimated average of 346,800 home structure fires per year. These fires caused an annual average of 2,620 civilian deaths, 11,070 civilian fire injuries, and $7.3 billion in direct property damage.

SERVPRO Fire Damage Process

Step 1: Emergency Contact

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

Step 4: Water Removal and Drying

Step 5: Removal of Smoke and Soot

Step 6: Cleaning and Sanitizing

Step 7: Restoration

Call Us Today!

Fires can happen no matter how vigilant you are. When your Plainfield home or commercial business has fire damage and needs restoration services, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

Seven-Step Fire Damage restoration Process in Naperville?

4/25/2022 (Permalink)

The roof of a home is one fire. We restore fire damage 24-hours a day in Will and DuPage Counties.

Do you know that our local team in Plainfield and Naperville South follows a comprehensive, seven-step process when restoring fire damage?

Fire Damage Process

Step 1: Emergency Contact

Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Assessment

Step 3: Immediate Board-Up and Roof-Tarp Service

We will board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying

The water removal process begins almost immediately and removes most of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Call Us!

When your home or business in Naperville needs fire damage restoration services, our local team in Plainfield and Naperville South is Here to Help. ® Call us today at 630-369-9710.

Franchises are independently owned and operated.

Naperville Businesses Benefit From Advanced Restoration Technology and Techniques.

4/19/2022 (Permalink)

A parking garage is flooded. We restore commercial property damage 24-hours a day in DuPage County.

Our local team in Plainfield and Naperville South uses advanced technology to reduce the time involved with the cleanup and restoration process. Our goal is to get your business operational again quickly after a fire or water damage loss. We use advanced technology and powerful, industrial-grade extraction equipment as follows:

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your business or home.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air

Call Us Today!

Property damage can happen at any time and for many reasons. When you need emergency restoration services for your Naperville commercial business or home, our local team in Plainfield and Naperville South are ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

National Weather Service Storm Spotter Training for Plainfield Residents?

4/13/2022 (Permalink)

A person uses a Ham Radio to provide real-time reports on local weather conditions. We restore storm damage 24-hours a day in Will and Kendall counties.

SKYWARN Volunteers Monitor Storms in Will and Kendall counties.

Our local team in Plainfield and Naperville South restores storm damage – no matter how big the job is. Our fast emergency response time saves our customers money by minimizing the potential for secondary damage in many cases. Each year, The National Weather Service (NWS) Chicago looks for volunteer weather spotters to provide real-time reports on local weather conditions.

Here is some information on becoming a Storm Spotter:

Who Are Spotters?

Every community has some type of spotter network. Local fire and police personnel are often trained to observe and report severe weather, partly due to their extensive radio communication and 24-hour operations. Citizens may also be an active part of the spotter network, and all share a sense of responsibility to their neighbors. Most spotters are personally interested in weather or are amateur radio operators, but others are not either.

What is the SKYWARN Program?

SKYWARN storm spotters report hazardous weather to the NWS, which aids the warning process. NWS meteorologists train volunteers to identify and describe severe local storms, including severe thunderstorms, tornadoes, and floods. For more information about the SKYWARN Spotter program of the NWS, visit http://www.weather.gov/skywarn/.

Call Us Today!

When you need storm damage restoration services for your home or commercial business, our local team in Plainfield and Naperville South are ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Damaged Downspout in Naperville Home?

4/5/2022 (Permalink)

A misdirected downspout causes soil erosion. We restore water damage 24-hours a day in DuPage County.

Water can cause severe damage to a home's foundation in Naperville. Our local team in Plainfield and Naperville South restores water damage throughout the year, and we have witnessed firsthand the damage water can do to a structure in a short amount of time. Although not all water damage situations can be avoided, many types of water damage can be prevented or minimized by repairing and protecting your home's exterior. Here are some tips from the Insurance Information Institute for preventing water intrusion:

Repair and protect your home's exterior

  • Caulk and seal windows to guard against water seepage
  • Inspect your roof for missing, damaged, and aging shingles and make necessary repairs
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof

Call Us Today!

You never know when you may need our water damage restoration services for your home or commercial business, but when you do, our highly trained technicians in Plainfield and Naperville South are ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Business Damaged by Downed Tree in Naperville?

3/29/2022 (Permalink)

A freeway has limited visibility from a snowstorm. We restore storm damage 24-hours a day in DuPage County!

Our local team of technicians in Plainfield and Naperville South restores storm damage 24-hours a day. The Insurance Institute of Business and Home Safety offers this information on what a business can do after a storm:

Activate Your Business Continuity Plan

  • Ensure everyone is safe
  • Make sure guests, clients, and employees are safe 
  • Be prepared to evacuate if structural damage makes a building unsafe
  • Stay away from downed powerlines

Snow Removal 

  • Safety first! 
  • Keep the parking lot and sidewalks surrounding the building free of debris, snow, and ice. Shovel after each snowfall. Keep ice melt/salt on the ground to prevent slips and falls.  
  • Place non-slip mats in front of entryways to prevent slipping as employees and customers enter/exit your business property
  • Monitor your roof’s snow load to ensure it does not exceed its maximum capacity.
  • Conduct an assessment of the snow and ice equivalent 
  • If you have excessive snow or ice dams, have your snow removal team safely remove the snow and ice dams  
  • Watch for signs of snow load damage, such as creaking sounds, a sagging roof, cracks in the ceiling or walls, water stains, and doors or windows that no longer open and close correctly
  • In case of a power outage, use your generator

Call Us!

If a storm causes damage to your Naperville commercial business or home, our highly trained technicians in Plainfield and Naperville South are ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.

Advanced Technology Used to Remove Smoke Damage in Plainfield Home?

3/21/2022 (Permalink)

The roof and windows of a home are damaged by fire. We restore smoke damage in Will County!

Smoke damage leaves behind a unique signature based on the fire's fuel. Our local team of technicians in Plainfield and Naperville may use any of the following to neutralize and remove smoke odor:

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber, or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

An ozone generator is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

Thermal fogging is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

A hydroxyl generator is a slower and gentler alternative to ozone. These machines rely on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor

Call Us!

If you have smoke damage in your Plainfield home or business, our local team of highly trained technicians is ready to assist you 24-hours a day. Call us today at 630-369-9710.

Franchises are independently owned and operated.